Qcut Terms and Conditions

Version prepared: 15 September 2026

1. About these terms

These terms govern Qcut, a barber discovery and appointment service operated from Palestine by محمد ايهاب وتد and عمر ارسلان مقالدة. Qcut is the project name and is not currently a registered company. The service is intended for users in Palestine. Operating location: Palestine. Email: qcut.barbers@gmail.com.

By accepting these terms when registering or using the service, you agree to follow them. Our accompanying Privacy Policy explains how we handle personal information; accepting these terms does not provide blanket consent to unrelated processing.

2. Eligibility and accounts

You must be at least 13 to create your own account. Users aged 13–17 must meet any applicable parental-permission requirements. For children under 13, a parent or guardian books through the adult's account using the adult's name and the party size, without providing the child's personal details.

Provide accurate information, protect your sign-in details and notify us of suspected unauthorized use. Do not share passwords or verification codes with support. If you act for a barbershop or arrange an appointment for someone else, you must have authority to do so. These terms do not override applicable requirements concerning minors or contractual capacity.

3. Qcut and haircut services

Qcut enables customers to find barbers, view service information and arrange appointments. Barbers provide the haircut services at their shops and maintain the service, price and availability information they submit. Qcut handles the platform and its support. This description does not exclude any responsibility that applicable law places on Qcut or a barber.

Barber access may be subject to onboarding and approval requirements. Barbers must provide accurate shop information and have any permissions or qualifications legally required to offer their services.

4. Bookings changes and attendance

Before confirming, check the barber, services, price, date, time and number of people. Availability may change before confirmation; selecting a displayed slot does not reserve it. Rely on the booking confirmation and current status in the app.

You may cancel or change an appointment before its scheduled time. A replacement appointment depends on available slots and system confirmation. Qcut currently charges no cancellation or non-attendance fee. Please cancel promptly if you cannot attend and review any booking-status updates. Barbers must keep availability accurate and communicate changes affecting booked appointments.

Do not create false or abusive bookings. Group-booking information must be accurate and supplied with appropriate authority.

5. Prices and payments

Haircut payments are made at the shop. Qcut currently provides no online haircut-payment or deposit checkout. Check the selected services and displayed price before confirming; agree any additional service and its price before it is performed.

Qcut currently charges barbers no subscription or commission. If charges are introduced later, their terms must be communicated before they apply and any required agreement obtained. They will not be imposed retroactively through these terms.

For a concern about a haircut charge or refund, contact the shop that received the payment. Qcut support can receive your complaint. Nothing in these terms removes a refund or other remedy required by applicable law.

6. Photos messages and acceptable use

Only submit content you own or have permission to use. Obtain permission before uploading an identifiable person's photo or private information. Do not post illegal, sexually explicit, exploitative, threatening, harassing, discriminatory, misleading or privacy-infringing content. Do not impersonate others, distribute malware, attempt unauthorized access or misuse bookings or support.

You retain ownership of your content. You permit Qcut to store, technically process and display it as needed for the feature you use. Gallery images appear on barber profiles; support messages and attachments are used to handle the support conversation. This permission does not independently authorize selling your content or using private messages in advertising. Personal information remains subject to the Privacy Policy.

7. Content complaints

Uploaded gallery photos currently appear without prior review. To report inappropriate content, use “Contact Qcut” in the app or email qcut.barbers@gmail.com. Identify the barber/content and explain the concern; include a screenshot or link if available, without unnecessary personal information.

Qcut's owners review reports within 48 hours of receipt. This is a review timeframe, not a guarantee that every investigation or removal finishes within 48 hours. We may restrict accounts for violations and take appropriate action concerning reported content. There is currently no dedicated in-app control for reporting a particular image or blocking another user. Support receives the report, and account restrictions are available. A complete administrative process for removing all types of offending files has not yet been verified; we do not promise that every report automatically results in file deletion. If you dispute action on your account or content, contact support with the relevant details.

8. Use of the software

You may use Qcut for personal appointments or authorized barbershop management in accordance with these terms. Rights in the software and branding remain with their owners. Do not copy, exploit or modify them without permission, except as permitted by applicable law.

Internet access and a compatible device are needed, and your network provider may charge for data. We may update the app or supported versions. Any material change affecting an agreed paid service remains subject to the relevant agreement and applicable law.

9. Deletion and account restrictions

Customers can permanently delete their account through Settings → Advanced Settings → Delete account. The Privacy Policy explains the data affected and any remaining retention. For barbers, the current in-app procedure archives the account and can be reversed. It is not permanent erasure. A barber may contact support to request erasure; completion must not be assumed from the archive confirmation.

For privacy or access difficulties, contact qcut.barbers@gmail.com. Account and data-deletion requests can also be sent by email without reinstalling the app; a dedicated public request webpage is not yet available. Uninstalling the app does not itself delete an account. Account suspension is distinct from permanent deletion.

We may restrict access for material violations, unlawful conduct or threats to the service or others. Any legally required notice, explanation or opportunity for review remains available. Closing an account does not remove rights or obligations that must survive under applicable law.

10. Responsibility and disputes

Each party is responsible for its own conduct and information under applicable law. We do not guarantee continuous availability or that every third-party profile is always accurate. Nothing here excludes liability that cannot lawfully be excluded or limits mandatory consumer rights.

Contact support to raise a concern. Disputes are subject to applicable law and competent courts; these terms do not impose an exclusive foreign court or remove mandatory protections.

11. Changes and contact

Updated versions of these terms will identify their version date. You can request the current terms at qcut.barbers@gmail.com. Material changes will be communicated and any required acceptance obtained under applicable law. Changes will not retroactively remove rights relating to an existing booking contrary to law.

Contact: qcut.barbers@gmail.com. Operators: محمد ايهاب وتد and عمر ارسلان مقالدة. Operating location: Palestine.